BAHADER, M. . Barriers to Customer Relationship Management practices: A survey of university libraries in Pakistan: . Malaysian Journal of Library and Information Science, [S. l.], v. 27, n. 2, p. 59–70, 2022. DOI: 10.22452/mjlis.vol27no2.4. Disponível em: https://mjlis.um.edu.my/index.php/MJLIS/article/view/33578. Acesso em: 3 may. 2024.