Johare, Rusnah. “A GLOBAL SEARCH FOR UNIVERSAL MODELS OF EDUCATION AND TRAINING IN ELECTRONIC RECORDS MANAGEMENT”. Malaysian Journal of Library and Information Science 12, no. 1 (August 1, 2007): 1–22. Accessed April 24, 2024. http://mjlis.um.edu.my/index.php/MJLIS/article/view/6984.